Relevant Products: The products sold on WelcomeWhris Shop are digital files (LUTs and photo presets) that are downloaded immediately after purchase.

No Right of Withdrawal: In accordance with Article L221-28 of the French Consumer Code, downloaded digital files are not subject to the right of withdrawal. By confirming your order, you agree that the execution will begin immediately and waive your right to withdraw.

Refund Requests: I only provide refunds in the following cases:

• The downloaded file is corrupted or unusable.

• The customer encounters a proven technical issue and cannot use the product.

In these cases, please contact me at welcomewhris@gmail.com within 14 days after the purchase, including the following information:

• Order number.

• A detailed description of the issue.

Compatibility and Technical Requirements: It is the responsibility of the user to verify the compatibility of the files with their hardware and software before placing an order. Compatibility information is provided on each product page. No refund will be granted if the issue results from unverified incompatibility.

Legal Warranties: In accordance with Articles L217-4 and following of the French Consumer Code, you benefit from the following warranties:

• Conformity warranty: In case the product does not conform to the description.

• Warranty against hidden defects: In case of a defect that makes the product unusable.

To invoke these warranties, please contact me at welcomewhris@gmail.com, providing a detailed description of the issue encountered.